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a) Personally identifiable information refers Christmas to the information that tells the us who you are Golf when you visit us as a repeat vistitor that has supplied personal Gifts information in a prior visit or interaction with us. You may provide information in various ways, buying through our Web site, registering for promotions or contests, filling Christmas out surveys, or subscribing to resourceful or promotional mailings. This information Golf might include your name, Gifts billing Christmas address, shipping address, telephone number, e-mail address, credit card or other Golf payment information, and product Gifts details. With this information, is able to fill your orders and better provide you with personalized services. b) Non-personally identifiable information Christmas refers to information Golf that does not of itself identify a specific individual. We can gather certain information about visitors based upon where they shop on our site in several ways. This information is compiled and analyzed on an Gifts aggregated basis. We may employ various methods of visitor analysis to better serve our customers'' product visibility, use, and dissemination of information. Custom Logo and Personalization Christmas and Golf Q: How do I place an order for Custom Logo/Personalized Balls? A: Click on either Gifts the Custom Logo or the Personalized Balls tab; select Christmas the products you would Golf like; proceed through the entire check out procedure. You will be contacted within 24 hours by a customer service representative to collect any other materials necessary to complete your order. If you have any particular Gifts and Christmas and Golf questions about the custom logo process, or if you have questions not covered in this section, please Gifts e-mail. Q: What is a logo setup charge? A: A logo setup charge is a one-time fee for preparing your image for printing. Generally Christmas speaking, when a logo ball is printed it requires a graphic artist to format an image to particular settings. Additionally, a cliché, or print plate, needs Golf to be made for every color in your logo. A four color logo may require four different images and Gifts four different plates. Christmas Q: Why do some balls not have a setup charge? A: From time to time manufacturers may offer "free setup" on selected types Golf of balls as an incentive for customers. Q: If I have ordered logo balls before do I have to pay an additional setup charge? A: If you have previously ordered logo balls from , you will not be required to pay an additional setup charge as long as your logo has not changed. If you have ordered logo balls from other suppliers in the last year or so, and we can get your "pad number," or the ball manufacturer has your logo on file, then we will not charge for setup. Q: How do I get my logo to ? A: We prefer that you e-mail your logo directly to us at customlogo@. If you do not have your Gifts logo in a digital format additional art charges may apply. Q: What file format should I use for my logo? A: EPS (Encapsulated Post Script) is preferred, however we can accept high resolution images in any format including .tif, .jpg, and .bmp. If a low-resolution image is sent and requires "cleaning up" additional art charges may apply. Q: How long does it take to process a Custom Logo Order? A: Generally speaking it takes two to five weeks to process a logo order Christmas from Golf start to finish. Q: Can I have a logo order Gifts done within a week? A: We can process Custom Logo Orders within 48 hours, however it will require that we put a "hold" on orders already in queue, or will require staff overtime. ©2003 www.golf-ball-products.com. All rights reserved. |